Shipping policy
Order Processing Times:
We pack and ship our orders within 24 hours.
Additional processing days during sales and holiday seasons will be noted on the homepage.
Shipping Domestic - Australia
All orders are dispatched from Sydney, NSW, Australia.
| Country | Standard | Express | Free Standard | Free Express |
| Australia | $8 AUD | $12 AUD | orders over A$100 | orders over A$200 |
Estimate Delivery Timeframe:
| Standard: | Same state: 2-4 business days |
| Interstate: 3-6 business days | |
| Express: | Same state: 1-2+ business days |
| Interstate: 1-3+ business days |
Shipping International
All orders are dispatched from Australia, and we ship internationally with Australia Post:
| Country | Standard | Express | Free Standard | Free Express |
|
New Zealand |
$15 AUD | $30 AUD | orders over A$200 | orders over A$300 |
|
USA & Canada |
$20 AUD | $35 AUD | orders over A$200 | orders over A$350 |
|
Asia & Oceania |
$20 AUD | $35 AUD | orders over A$200 | orders over A$350 |
| UK & EU | $25 AUD | $40 AUD | orders over A$250 | orders over A$400 |
| Saudi Arabia & UAE | $30 AUD | $45 AUD | orders over A$300 | orders over A$450 |
| Rest of the World | $30 AUD | $45 AUD | orders over A$300 | orders over A$450 |
The estimated arrival time for international orders depends on the destination country, as per the Australia Post international delivery times.
Please note that Duties & Taxes are NOT included.
Update for U.S. Orders
Due to recent changes in U.S. import regulations, shipments from Australia to the United States are now subject to an import duty of approximately 10%. To reflect these additional import and handling costs, prices for U.S. orders have been slightly adjusted (no additional duties or tariffs at checkout).
We’ve done our best to keep this change minimal while continuing to offer the same craftsmanship, quality, and experience you know and love. Thank you for your understanding and continued support!
Pre-orders:
For pre-order items, the estimated restock time is approximately 1-2 weeks. The estimated shipping date will be noted in the description.
If your order includes both pre-order and in-stock items, the entire order will be shipped together once the pre-order item becomes available.
Tracking Orders
You will receive an email notification containing the tracking number once your order has been processed and fulfilled.
If you have additional inquiries about our Shipping Policy, don't hesitate to reach out to us: contact@oreejewellery.com