Shipping policy

 

Order Processing Times:

We pack and ship our orders within 24 hours.

Additional processing days during sales and holiday seasons will be noted on the homepage.

 

Shipping Domestic - Australia

All orders are dispatched from Sydney, NSW, Australia.

Country Standard Express Free Standard Free Express
Australia $8 AUD $12 AUD orders over A$100 orders over A$200

 

Estimate Delivery Timeframe:

Standard: Same state: 2-4 business days
Interstate: 3-6 business days
Express: Same state: 1-2+ business days
Interstate: 1-3+ business days

 

Shipping International

      All orders are dispatched from Australia, and we ship internationally with Australia Post:

      Country Standard Express Free Standard Free Express

      New Zealand

      $15 AUD $30 AUD orders over A$200 orders over A$300

      USA & Canada

      $20 AUD $35 AUD orders over A$200 orders over A$350

      Asia & Oceania

      $20 AUD $35 AUD orders over A$200 orders over A$350
      UK & EU $25 AUD $40 AUD orders over A$250 orders over A$400
      Saudi Arabia & UAE $30 AUD $45 AUD orders over A$300 orders over A$450
      Rest of the World $30 AUD $45 AUD orders over A$300 orders over A$450

       

      The estimated arrival time for international orders depends on the destination country, as per the Australia Post international delivery times.

      Please note that Duties & Taxes are NOT included.

       

      Update for U.S. Orders

      Due to recent changes in U.S. import regulations, shipments from Australia to the United States are now subject to an import duty of approximately 10%. To reflect these additional import and handling costs, prices for U.S. orders have been slightly adjusted (no additional duties or tariffs at checkout).

      We’ve done our best to keep this change minimal while continuing to offer the same craftsmanship, quality, and experience you know and love. Thank you for your understanding and continued support!

       

      Pre-orders: 

      For pre-order items, the estimated restock time is approximately 1-2 weeks. The estimated shipping date will be noted in the description.

      If your order includes both pre-order and in-stock items, the entire order will be shipped together once the pre-order item becomes available.

       

      Tracking Orders

      You will receive an email notification containing the tracking number once your order has been processed and fulfilled.

       

      If you have additional inquiries about our Shipping Policy, don't hesitate to reach out to us: contact@oreejewellery.com